Frequently Asked Questions

Some questions might not include in here because it is already answered in “How Komputer Murah works”. However you are always welcome to contact us if you are unable to find the answer here.

Websites

You need a KomputerMurah.my account to subscribe product from KomputerMurah.my. However, it is free of charge, so no worries!

Currently, KomputerMurah.my is open to all public from Malaysia (except minor).

Currently, we accept Ringgit Malaysia only.

Products, Collection & Delivery

All our published items is “Refurbished” which means the items already being used before and we have do QC check to ensure it is in working conditions.

In the last step of purchasing process, you will able to view the estimated arrival time. Normally, it will be within 4 working days for Klang Valley region, within 7 working days for other West Malaysia region, and within 14 working days within East Malaysia region.

Yes, please select option “Self Collection” in Collection Method step while purchasing our product.

Sorry, order cancellation is NOT available currently. However, we may include this feature in the future.

We will replace the same product with no extra charges. However, customers need to contact us within 3 working days after received the product, or else it will fall under warranty terms.

We will replace the same product with no extra charges. However customers need to contact us within 2 working days after received the product, or else customer will neither get any replacement nor refund at all

Hardware and Software

At current we did not sell any additional software

Warranty / Warranties

All our refurbished items are covered under one (1) months warranty

Inquiries, Complaints and Suggestions

You may call us, email to us, or chat with our online customer service.