Shipping & Delivery
A) Orders must be placed by 12 noon Malaysian time to be processed on the same business day.
If the product ordered is out-of-stock, we will contact you immediately to confirm a replacement / refund / other instructions.
| Packaging and processing time | 1-3 business days |
| Courier delivery time | – Peninsular Malaysia : 1Â 4 Business Days – Sabah and Serawak : 2-5 business days |
Orders shipped within Peninsular Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the Peninsular Malaysia can be expected within 2 – 4 business days.
We are using KTM Distribution Sdn Bhd as a delivery courier for Penisular Malaysia and JT Express (Malaysia) Sdn Bhd for Sabah & Sarawak.
Tracking number will be given after we courier the items. You may track your parcel using below link:-
| KTM Distribution Sdn Bhd (for Penisular Malaysia Only) | http://www.ktmd.com.my/tracking/ |
| JT Express (Malaysia) Sdn Bhd (for Sabah & Sarawak)Â Â | https://www.jtexpress.my/track |
B) Change / Cancellation of Order
Should you need to cancel or change your order please contact us immediately. We will accept the change/ order if the goods have not been delivered. Strictly no cancellation for E-voucher after purchased.
C) International Shipping
Shipping to other international destinations is unavailable at this time.